Global Law Firm
Decision Science + UX
2021
Scenario planning is key in the high-stakes world of corporate and state dispute resolution. It's hard to rally executives and board members effectively around a course of legal action. Documentation is often dense and hard to understand. Without the time to fully comprehend all eventualities and their associated likelihood, decision-makers often feel nervous and uncertain.
The sums involved can be staggering. Our client, one of the largest law firms in the world, sought a new way of communicating their research and analysis. Their clients like numbers. Numbers are easy to digest. Through the introduction of probabilities and payoffs, we developed a visual framework to analyse, evaluate, and plan for different legal outcomes.
We knew our team needed an economist, a designer and a software engineer. Success meant valuing a dispute over all possible sets of eventualities, communicating the information effectively, and via an application that anyone could use, anywhere and anytime.
We built a method of financially evaluating legal issues and scenarios, and relative to a settlement offer.
We emphasised the legal issues that most affected the outcome, making it easy to know where to focus.
We built a new interface for lawyers and their clients to collaborate and communicate.
We gave lawyers the ability to value disputes on demand, securely on any device.
Everybody involved won. The law firm gained a new source of revenue that involves negligible marginal effort on their part, and their clients gained a new source of rationalisation that's already helping to win and save millions.
Their clients feel more certain and in control because they've understood the maths.
No more having to read lengthy and complex legal documents. Just good decisions, the smart way.
It's easy for their clients to spend wisely as they know the issues that affect the outcome most.
A survey of their clients found a willingness to pay 20% in additional fees for the service.
Partner · Top-Tier Disputes Practice
Read more about how Metamorf is transforming industry:
UK-based public company automates claim handling in high-profile class action lawsuit.
Silver-circle law firm gives clients price certainty with machine-learning-based pricing tool.
